Support & Education

How To Apply Conversion Automation

Customer support & resources are one of the most important parts of successfully adding a SaaS platform to your tech stack. Here at Justuno, we pride ourselves on providing world-class support and education. Seamlessly implement conversion automation so your website campaigns perform at their best.

On-Demand Product Resources

Weekly Office Hours

Weekly Office Hours

Live, weekly training where you can get your questions answered whether you’re just getting started or an old pro.

Knowledge Hub

Knowledge Hub

The always-available resource for support articles where you’ll find answers to topics like getting started, integrations, billing, and more.

Blogs Ebooks and Webinars

Blog, Ebooks, & Webinars

You’ll find the latest in marketing content on our website to help you not only get more out of our platform but also all of your marketing efforts.

Top Use Cases

Check out live examples of top strategies to execute on Justuno for every goal and industry!

Case Studies

Get #inspo from merchant success stories on Justuno and see how they reached their own goals.

Continuing Education

For marketers who are trying to advance their campaigns, Justuno offers a variety of resources for continued education and learning best practices for CRO. From our ongoing unoTips series to educational webinars, certification programs, and Academy–Justuno strives to give our customers the tools and knowledge they need to improve onsite performance through CRO.

“The chat support is great. I’m no coding genius nor tech-savvy, but the team always takes the extra step to help me figure out the difficult stuff. Superfast responses…it’s like someone is literally right there helping you.”

— Shopify User

Why Customer Support Matters

When you add a new app to your tech stack, it can be difficult to launch with confidence when you don’t understand the new platform which is why we pride ourselves on a top-notch support team. They combine in-depth product knowledge for the hardest technical questions to general marketing knowledge to help you make the right decisions that drive the results you need.

  • Onboarding: As you get started, your onboarding manager will help you implement best practices, integrate your stack, and suggest strategies based on your goals.
  • Email, Chat, & Zoom Support: Connect with our team via your preferred channel to get all your technical, strategic, and product-specific questions.

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Ask Us Anything, We’re Here to Help With it All

We’ve got you covered whether you’re:

  • Trying to figure out how to integrate with your tech stack.
  • Struggling with rule sets to properly target micro-segments.
  • Looking for help with a specific pop-up style.
  • Need a hand with a custom embed code.

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Strategists With Deep Product Knowledge

Our customer success team works with our Managed Services customers as dedicated CRO strategists to help them optimize their onsite conversion efforts and implement Justuno for maximum effectiveness. Uncover hidden opportunities with your CRO strategist who combines technical expertise with strategy for a complete support system for your business.

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