As an e-commerce retailer, your time is, quite literally, money. With all of these separate marketing channels, how do you divide your hours? Let’s get something straight first, omnichannel marketing is a given. What changes between the vast multitude of sites is your voice and how you position yourself. Ask yourself some questions.
What type of good are you selling?
How visually pleasing is it?
What’s your target market?
Here are some examples:
- Retailer Alfalfa sells luxury sport watches called ‘Shaken, not Stirred’ for men and women. Alfalfa has created an avid social media following but is beginning the dive into an online storefront and immediately decides he will market heavily in Pinterest and Instagram by creating professional grade product photos. His social media following is concentrated in those two channels and he will run attractive promotions (using those photos) that link to his site. Mr. Alfalfa has his lead conversion funnel setup already to get the most ROI on his advertisements.
- Retailer Betty is a wakeboard/watersport retailer at ‘Fin, Tail, Noggin, Dude.’ She has seen huge engagement on her in house videos of her on some gnarly sets in Hawaii and wants to invest in video marketing. She lays out a clear content roadmap for producing videos and learns the basics of video production herself. She uses this content as fuel for her PPC ads on Facebook. Betty, like Alfalfa, has a lead capture funnel in place for the traffic driven from the money spent on PPC adverts.
As you can see, each retailer has its own personal flavor in their marketing. Now, this is not to say that Alfalfa and Betty aren’t spending time in other fields/channels such as blog posting but they spend their valuable time where it works for them. No one knows their audience better than Alfalfa and Betty because these e-commerce retailers think like a consumer, not a company. Both of them understand how to turn their carefully created content into fuel for his/her other channels. Knowing and understanding your business is a must for a successful e-commerce conversion strategy.
Voila. Omnichannel marketing done intelligently. Now, don’t take our word for it. We brought several industry experts to weigh in on the subject.
With all of these hyper-popular marketing platforms where do you think e-commerce retailers should focus their attention?
