A faster route than email with high open and click-through rates, Facebook Messenger offers an opportunity for deeper personalization and to cut through the clutter with your customers.
Send subscribers personalized Facebook messages with reminders about items left in their cart, flash sales, and more to encourage purchases.
Send recommendations for products related to recent purchases to showcase add-ons that complement the original purchase.
More than 1.3 billion people use Facebook daily. With an average 80% open rate and click-through rates between 30-40%, Facebook Messenger’s ROI is hard to match.
Facebook Messenger is quickly becoming a must-have marketing channel for e-commerce businesses.
The ability to automate flows for everything from back-in-stock notifications to answering FAQs and anything inbetween Facebook Messenger bots an attractive way to streamline customer communications.
Create automated flows for answering basic questions such as order status, shipping notifications, or general store info. This is a great way to relieve the workload of your customer support team while also providing a satisfying experience for customers. Customer support has always been a source of disappointment for customers and Facebook Messenger turns it into an opportunity to delight.
Let subscribers know the wait is over and those wireless headphones they’ve had their eyes on are back in stock.
Automating this back-in-stock notification with a link to the product page is a great way to streamline the purchase process and eliminate effort on the part of the consumer.
For the cherry on top, offer a discount in the back-in-stock message and have it auto apply to the customer’s cart when they click through to your site.
Did you have a loyal customer who seemingly ghosted on your brand?
Automate win-back campaigns so you can get them back on your site and purchasing again.
Facebook Messenger is a great way to personalize campaigns with product recommendations and targeted promotions aimed at converting the recipient.
Intelligent audience segmentation helps you divide your visitors into sub-groups to deliver personal, relevant messaging that drives sales.
The rise of Big Data has put an unprecedented amount of pressure on marketers; It’s survival of the fittest. The biggest challenge? The lack of data completeness and quality.
From Facebook Messenger and SMS updates to pop-ups and push notifications — deliver targeted messaging with a consistent and unified brand voice to create one-to-one relationships with every visitor on your site.
Integrate with the top e-commerce platforms in a single click. When your business graduates to the next platform level, we’ll be there for you.
Encourage higher average order values with additional complementary products using strategic cross-selling messaging and prompts.
Start with a template or build your own fully-customizable email capture pop-ups to grow your marketable database.
Stop abandoned carts before they happen with promotions set to fire when exit behavior is detected.
Reach your audience even after they leave your website. With push notifications you can send off-site announcements, offers, and messages.
This 2019 Sales & Marketing Calendar walks you through important holidays and sales seasons for the upcoming year so you can stay one step ahead.
Facebook Messenger could be a new, untapped channel for you to engage and nurture your
Using over one billion user sessions, our comprehensive Industry Benchmarks Report can help you see where you stand against the competition.
Learn how Snow Monkey, a vegan ice cream retailer, used a geo-targeted email campaign to maximize revenue from paid ads with UTM parameters.
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